Hanseranking GmbH Privacy policy
The official version is in German. The following is a translation with Deepl.
25.10.19
Privacy Policy |
Hanseranking.com
Privacy Policy of Hanseranking GmbH
1. Data controller and contact details
The data controller is Hanseranking GmbH (hereinafter referred to as the controller) and processes the data provided by the data subject (hereinafter referred to as the customer) in accordance with the provisions of the European Data Protection Regulation (hereinafter referred to as the GDPR).
The contact details of the Controller are:
Address: Admiralitätstraße 58, 20459 Hamburg, Germany.
Telephone: +49 (0)40 / 570 10 75 50
Fax: +49 (0)40 / 570 10 75 69
E-mail: [email protected]
2. Data protection officer
The data protection officer of the data controller is Dr. Martin Bahr.
The contact details of the data protection officer are: Address: Dr. Bahr Consulting GmbH, Mittelweg 41a, 20148 Hamburg, Germany.
Telephone: 040 / 555 98 300
E-mail: [email protected]
3. Purpose and legal basis
The processing of the customer's personal data is necessary for the performance of a contract to which the customer is a party, or for the implementation of pre-contractual measures, which are carried out at the request of the customer. The legal basis for this processing is Art. 6 para. 1 b) DSGVO.
In the event that the customer uses the contact form or otherwise contacts the responsible party, in particular by e-mail, telephone, fax, mail, Facebook, XING, Instagram or via the LiveZilla contact form, the personal data will be used exclusively to process his request. In addition, processing of the customer's personal data takes place in case of use of the comment function. The legal basis for these processing operations is the customer's consent pursuant to Art. 6 (1) a) DSGVO.
In the other cases in which personal data is processed, the processing is carried out to protect the legitimate interests of the controller, namely to analyze the use of the website through Google Analytics, etracker, to integrate external fonts through Google Fonts or to detect, limit or eliminate faults or errors on the website. The legal basis for this processing is Art. 6 para. 1 f) DSGVO. The responsible party points out the customer's right to object. The customer receives more detailed information under point 9 of this declaration.
4. Recipients
The personal data of the Customer, which are transmitted to the Controller, are made available to the following recipients as follows:
4.1. Performance of the contract or implementation of pre-contractual measures:
For the performance of the contract or the implementation of pre-contractual measures, the Customer's personal data transmitted to the Responsible Party shall be made available to the following recipients:
- Shipping service provider:
Deutsche Post AG, Charles-de-Gaulle-Strasse 20, 53113 Bonn, Germany.
- Email and newsletter service provider:
Mailchimp - The Rocket Science Group, LLC - 675 Ponce de Leon Ave NE - Suite 5000 - Atlanta, GA 30308 USA Campusspeicher GmbH - Kastanienallee 32 - D-10435 Berlin, Germany.
Newsletter2Go - Köpenicker Str., 10179 Berlin
HQ Professional Services GmbH & Co. KG - Triptiser Str. 20 - 07955 Auma-Weidatal
HQ GmbH - Triptiser Str. 20 - 07955 Auma-Weidatal
- Telephone provider:
easybell GmbH - Magazinstraße 15/16 - 10179 Berlin ternum GmbH - Behringstraße 28a Haus 2 - 22765 Hamburg
Colt Technology Services GmbH - Gervinusstrasse 18-22 - 60322 Frankfurt am Main
Sipgate GmbH - Gladbacher Strasse 74 - D-40219 Düsseldorf
- Fax provider: Name and address
easybell GmbH - Magazinstrasse 15/16 - 10179 Berlin ternum GmbH - Behringstrasse 28a House 2 -22765 Hamburg
Sipgate GmbH - Gladbacher Straße 74 - D-40219 Düsseldorf
Colt Technology Services GmbH - Gervinusstrasse 18-22 - 60322 Frankfurt am Main, Germany
- Web hosting company:
Name and address dogado GmbH - Saarlandstr. 25 - D-44139 Dortmund
BB&T Tower - 271 17th St NW, Atlanta, GA 30363
RAIDBOXES GmbH - Friedrich-Ebert-Strasse 7 - DE - 48153 Münster, Germany
HQ Professional Services GmbH & Co. KG - Triptiser Str. 20 - 07955 Auma-Weidatal
HQ GmbH - Triptiser Str. 20 - 07955 Auma-Weidatal
- Tax consultant
Without the written consent of the customer, the personal data will not be made available to other third parties, unless this is required by law.
4.2 Use of the comment function, the contact form and other contact:
In case of using the contact form, the personal data of the customer, which are transmitted to the responsible person, are made accessible to the following recipients:
- Email service provider:
dogado GmbH - Saarlandstr. 25 - D-44139 Dortmund, Germany.
Calendly LLC - BB&T Tower - 271 17th St NW, Atlanta, GA 30363
HQ Professional Services GmbH & Co. KG - Triptiser Str. 20 - 07955
Auma-WeidatalHQ GmbH - Triptiser Str. 20 - 07955 Auma-Weidatal
In case of using the chatbot, the personal data of the customer transmitted to the person in charge will be made available to the following recipients:
-Landbot:
Hello Umi S.L. - Carrer de París, 82, bajo, 08029 Barcelona, Spain.
- Web hosting company:
Calendly LLC - BB&T Tower - 271 17th St NW, Atlanta, GA 30363
Hello Umi S.L. - Carrer de París, 82, bajo, 08029 Barcelona, Spain
dogado GmbH - Saarlandstr. 25 - D-44139 Dortmund, Germany
RAIDBOXES GmbH - Friedrich-Ebert-Strasse 7 - DE - 48153 Münster, Germany
HQ Professional Services GmbH & Co. KG - Triptiser Str. 20 - 07955 Auma-Weidatal
HQ GmbH - Triptiser Str. 20 - 07955 Auma-Weidatal
In the case of contact by e-mail, the personal data of the customer transmitted to the person responsible will be made available to the following recipients:
- E-mail service provider:
dogado GmbH - Saarlandstr. 25 - D-44139 Dortmund, Germany.
HQ Professional Services GmbH & Co. KG - Triptiser Str. 20 - 07955 Auma-Weidatal
HQ GmbH - Triptiser Str. 20 - 07955 Auma-Weidatal
- Web hosting company:
dogado GmbH - Saarlandstr. 25 - D-44139 Dortmund, Germany
HQ Professional Services GmbH & Co. KG - Triptiser Str. 20 - 07955 Auma-Weidatal
HQ GmbH - Triptiser Str. 20 - 07955 Auma-Weidatal
In the case of contact by telephone, the personal data of the customer transmitted to the person responsible will be made available to the following recipients:
- Telephone provider:
easybell GmbH - Magazinstraße 15/16 - 10179 Berlin ternum GmbH - Behringstraße 28a Haus 2 -22765 Hamburg
Sipgate GmbH - Gladbacher Straße 74 - D-40219 Düsseldorf
Colt Technology Services GmbH - Gervinusstrasse 18-22 - 60322 Frankfurt am Main, Germany
In case of contact by fax, the personal data of the customer transmitted to the person in charge will be made available to the following recipients:
- Fax provider:
easybell GmbH - Magazinstraße 15/16 - 10179 Berlin ternum GmbH - Behringstraße 28a Haus 2 -22765 Hamburg
Sipgate GmbH - Gladbacher Straße 74 - D-40219 Düsseldorf
Colt Technology Services GmbH - Gervinusstrasse 18-22 - 60322 Frankfurt am Main, Germany
In case of contact by mail, the personal data of the customer transmitted to the person in charge will be made available to the following recipients:
- Deutsche Post AG, Charles-de-Gaulle-Strasse 20, 53113 Bonn, Germany.
4.3 Website Analysis:
In order to analyze the use of the Website, the personal data of the Customer provided to the Controller will be made available to the following recipient:
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland :
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about the use of this website (including the IP address) will be transmitted to and stored by Google on servers in Ireland. In the event that IP anonymization is activated on this website, however, Google will truncate the IP address beforehand within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in Ireland and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by the customer's browser as part of the Google Analytics
IP address transmitted by the customer's browser as part of Google Analytics will not be merged with other data from Google. The Customer may refuse the use of cookies by selecting the appropriate settings on the Customer's browser, however please note that if you do this you may not be able to use the full functionality of this website. The customer can also prevent the collection of data generated by the cookie and related to his use of the website (including IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
The customer can prevent the collection by Google Analytics by clicking on the following link. An opt-out cookie will be set that will prevent future collection of his data when visiting this website: Deactivate Google Analytics
The customer can find more information on this at https://tools.google.com/dlpage/gaoptout?hl=de
or at https://www.google.com/intl/de/analytics/ privacyoverview.html (general information on Google Analytics and data protection). The responsible party informs the customer that on this website Google Analytics has been extended by the code "anonymizeIp"
("analytics.js") to ensure anonymized collection of IP addresses (so-called IP masking).
Without the written consent of the customer, the personal data will not be made available to other third parties, unless this is required by law.
4.4 Google Fonts
For the integration of external fonts by Google Fonts, the personal data of the customer, which are transmitted to the responsible party, are made accessible to the following recipient:
- Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
This website uses Google Fonts to integrate external fonts. Google provides the fonts for this purpose. If the customer calls up this website, the required fonts are loaded into the customer's browser cache in order to display the texts and fonts correctly on the page.
For this purpose, the information customary when calling up a website, in particular the customer's IP address and the referrer URL, is transferred to a server of Google Inc. The customer can obtain further information at
https://developers.google.com/fonts/faq
and in the privacy policy of Google https:// policies.google.com/privacy?hl=en.
Without the written consent of the customer, the personal data will not be made available to other third parties, unless this is required by law.
5. Cookies
On various pages, the responsible party uses cookies to make the visit to its websites attractive and to enable the use of certain functions. Cookies are small text files that are stored on the visitor's computer. Most of the cookies used by the responsible party are deleted from the visitor's hard drive at the end of the browser session (so-called session cookies). Other cookies remain on the visitor's computer and enable the responsible party to recognize the visitor's computer during the next visit (so-called permanent cookies). Of course, the customer can reject the cookies at any time, provided that the browser used allows this.
6. Third country transfer
- In the context of the use of Mailchimp, a transfer of personal data to Mailchimp - The Rocket Science Group, LLC - 675 Ponce de Leon Ave NE - Suite 5000 - Atlanta, GA 30308 USA takes place.
7. Storage period
With the complete execution of the contract, the data of the customer, which must be kept for legal reasons, will be blocked. This data is no longer available for further use. After this legal reason ceases to exist, this blocked data will be deleted.
In the event that the customer contacts the person responsible, uses a contact form or the comment function, the
personal data is used for the duration of the processing of the request. Subsequently, the data that must be retained for legal reasons will be blocked. This data is no longer available for further use.
The responsible party is subject to various storage and documentation obligations, which result, among other things, from the German Commercial Code (HGB) and the German Fiscal Code (AO). The retention and documentation periods specified there range from two to ten years.
Finally, the storage period is also assessed according to the statutory limitation periods, which, for example, according to §§ 195 et seq. of the German Civil Code (BGB), are generally three years, but in certain cases can be up to thirty years.
The data collected by means of Google Analytics and etracker are stored for an unlimited period of time.
Personal data stored for the purpose of identifying, limiting or eliminating faults or errors on the website will be deleted after seven days at the latest.
8. Data protection rights
Every customer has the right to information according to Article 15 DSGVO, the right to correction according to Article 16 DSGVO, the right to deletion according to Article 17 DSGVO, the right to restriction of processing according to Article 18 DSGVO, the right to object according to Article 21 DSGVO and the right to data portability according to Article 20 DSGVO. With regard to the right to information and the right to erasure, the restrictions pursuant to Sections 34 and 35 BDSG apply. In addition, there is a right of appeal to a data protection supervisory authority (Article 77 DSGVO in conjunction with § 19 BDSG).
The customer can find the legal texts here.
Corresponding concerns should be addressed to the address mentioned under point 1 or to [email protected].
9. Right of objection and other rights
If the customer has given his consent to the processing of personal data concerning him for one or more specific purposes, the customer has the right to revoke the consent with effect for the future.
In particular, the customer is generally entitled to object to the processing of personal data in the context of legitimate interests, at any time free of charge with effect for the future. For this purpose, an e-mail to [email protected] or to the address mentioned under point 1 is sufficient.
Without prejudice to any other administrative or judicial remedy, every data subject shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of his or her residence, place of work or the place of the alleged infringement, if the data subject considers that the processing of personal data relating to him or her infringes this Regulation.
A competent authority is, for example, the Hamburg Commissioner for Data Protection and Freedom of Information, Klosterwall 6 (Block C), 20095 Hamburg, Germany. However, the customer may also choose another one.
10. Mandatory data provision
It is mandatory to provide the following data (mandatory data):
10.1. Fulfillment of the contract:
- The provision of the following data is mandatory for the conclusion of a contract (mandatory data):
- Salutation
- Company name
- First and last name
- Telephone number
- e-mail address
- Address (street, house number, postal code, city, country)
- Address suffix
- In case of payment by PayPal:
- In case of payment in advance/bank transfer: - In case of payment by direct debit:
- Bank data:
- Google Customer Number Adwords:
All other information is not required for the execution of the contract and is therefore voluntary.
If the mandatory information required for the execution of the contract is not given, no conclusion of the contract will take place. Failure to provide the voluntary information will not affect the conclusion of the contract.
10.2 Use of a contact form, processing of another inquiry or use of the comment function:
For the processing of a general inquiry within the chatbot, it is mandatory to provide the following data (mandatory data):
- First name
- Surname
- Company name
- Phone number
- E-mail address
- Web page
- Message
For the processing of a general inquiry within Calendly, the following data is mandatory (required):
- Company
- Surname
- First name
- date
- Time of day
- Web site
- Contact person (first and last name)
- E-mail address - Phone number - Message
For the processing of a general inquiry in the contact form, it is mandatory to provide the following data (mandatory data):
- First name
- Last name
- Company name
- Phone number - E-mail address - Website
- Message
For the processing of a general request in the appointment proposal form, the following data is mandatory (required):
- Company
- Surname
- First name
- date
- Time of day
- Web site
- Contact person (first and last name)
- E-mail address - Phone number - Message
For the processing of a general inquiry in the callback form, it is mandatory to provide the following data (mandatory data):
- Phone number
- First name
- Last name
- Company name
- Callback date - callback time
- Subject
- Message
In order to process a request by e-mail, the following data is mandatory (required):
- Name
- E-mail address
- For processing an inquiry by telephone, it is mandatory to provide the following data (mandatory data):
- Name
- Telephone number
For processing an inquiry by fax, it is mandatory to provide the following data (mandatory data):
- Name
- Fax number
For the processing of a postal inquiry, the following data must be provided (mandatory data):
- Name
- Postal address
For the processing of a Facebook inquiry, the following data is mandatory (required):
- Name
- E-mail address
For processing a XING request, the following data is mandatory (required): - Name
- e-mail address
For processing an Instagram request, it is mandatory to provide the following data (mandatory data):
- Name
- Email address
All other information is not required for processing a request or using the comment function and is therefore voluntary.
If the mandatory information required for processing a request or for using the comment function is not given, processing or use of the comment function will not take place. Failure to provide the voluntary information will not affect the processing of the request or the comment function.
10.3 Website analysis, Google Fonts and the detection, limitation or elimination of faults or errors:
The deactivation of data transmission within the scope of Google Analytics and etracker has no effect on the use of this website.
Not using Google Fonts does not affect the use of this website. In this case, a default font of the customer's computer will be used.
The provision of the following data is mandatory in order to detect, isolate or eliminate faults or errors on the website (mandatory data):
- IP address
- Referrer URL
All other information is not required for the detection, isolation or elimination of faults or errors on the website and is therefore voluntary. If the mandatory data required to detect, limit or eliminate faults or errors on the website are not provided, this website cannot be used.
11. Automated decision making
Automated decision-making including profiling does not take place.
Enter your text here...